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Libraries Social Networks

Some obvious points about using Facebook

I am presenting an example of how we used Facebook effectively at Dominican University–but I hope this information was already obvious. This is partly a reminder to myself about what works and to force myself to repeat a successful use of Facebook.

National Library Week was a few weeks ago, and our library’s administrative assistant Sharon Tobin and Photoshop whiz got the idea to make posters for the week with the theme “Keep Calm and Read On”. (She is also my officemate and we are pretty much a Masterpiece Theatre appreciation society in here). We always have our own National Library Week theme that has pretty much nothing to do with ALA’s theme. Works for us.

Anyway, the posters were a huge hit. (This one is mine). I pushed them heavily on the blog, the library website, and for the purposes of this post, the Facebook page.

Here are the Facebook statistics for that week (This was the most popular post of the week.) :

Note the huge spike in mid-April, which immediately fell after the end of the week, when we went back to our usual posting routines.

Why? Well, it was a clever idea, timely, and featured interesting sets of images that people wanted to click through and look at. These are all hallmarks of good Facebook material. My advice for good use of Facebook is to look around and see the clever and interesting ideas of the people at your library, and show them on Facebook. It may not revolutionize library service, but it may enlighten, instruct, and/or entertain your patrons, which is certainly an important part of the role of the library.

 

 

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Conferences Libraries

Report on “Copyright and Fair Use in the Digital Age”

On Monday I attended a very useful meeting put on by various institutions, including CARLI, Northwestern University, and the Association of Research Libraries called “Copyright and Fair Use in the Digital Age.” The first part of the program was a chance to learn the details about the Code of Best Practices for Fair Use in Academic and Research Libraries, which was published in January 2012 as a joint project of the Association of Research Libraries, Center for Social Media at American University and the Program for Information Justice and Intellectual Property at American University. The second part of the program was from Creative Commons on “Fair Use and Copyright in the Age of the Internet.” (I will probably get those notes done too at some point). I am presenting below the notes I took during the meeting, but you can follow the first presentation at the ARL site, as well as find a lot more information and the actual code at arl.org/fairuse.

The meeting was prompted by the new Code of Best Practices for Fair Use in Academic and Research Libraries, which is one of a series of guides addressing fair use in many different communities. Co-facilitators Brandon Butler (ARL) and Peter Jaszi (American University) are going around the country to help introduce the code. The guide provides tools to address challenges in determining what is fair use.

Fair Use and Research Librarians

Copyright and Fair Use

Peter Jaszi delivered the first part of the talk, which covered the legal background. After this Brandon Butler joked that we’d just gotten $7000 worth of law school. The purpose of copyright is often misunderstood or misconstrued. While some people will tell you that copyright has always been for the rights of authors, it isn’t the true story. In fact, the historic and constitutional truth is that copyright isn’t meant to reward authors or publishers, but rather is a means to promote the creation of culture. That authors and publishers are rewarded is merely a side effect. (I got a slightly different understanding of this historically from Adrian Johns’ Piracy, but that’s in a non-American context, which is of course what this talk was about). Giving people limited monopoly supposedly stimulates people to invest their time and effort in creating cultures. Another way to encourage the making of new culture is to use existing culture, so this creates a tension.

This tension could serve to unbalance the whole culture creating enterprise, so there are certain “balancing features”, such as limiting the term of the copyright (which is being eroded all the time). The biggest and most controversial balancing measure is fair use: “legal, unauthorized use of copyrighted material– under some circumstances.” As Jaszi remarked, fair use allows a space for artistic creativity–as well as legal creativity.

There are “Four Factors” in the copyright bill of 1976 in section 107 which help determine whether the use is fair. To some people these may be very well know, but I certainly need a review every so often. They are:

  • Reason for the use
  • Kind of work
  • Amount used
  • Effect on Market

This is fairly loose–while it does allow judges flexibility in making their decisions, it is difficult to apply to specific cases. It is also difficult to use to make prospective decisions about what you should do in a certain case. The Supreme Court has affirmed the critical importance of fair use in free speech. It has moved into the center and is being perceived as core feature of copyright. There has been a big shift in rulings since 1990. There has been a practical renaissance and sea change in judicial interpretation with very positive connotations for various communities, including libraries. Judges now ask the following questions:

  • Whether the use is transformative? Is it a new purpose, context, audience, insight?
  • Is the amount of material used appropriate for the transformative purpose?

If both the answers are true, then in the vast majority of cases judge will rule fair use. There are some misunderstandings about both of these concepts, however. First, “transformative” does not have to create an independently copyrightable work, nor does the use have to be a physical transformation. One example from the scholarly research realm. You could use text and images in scholarly studies: not modifying, but re-contextualizing. For instance, taking images of Google search and making into poster is an arguable fair use.

The Best Practices Approach

Judges pay attention to community practice and community values. A consensus about what constitutes fair use in a communities helps to create a better culture of fair use as well as to serve as a defense of such use. American University has been working with a variety of communities to facilitate creation of fair use principles by those communities and figure out best way of handling the material. Communities with which they have worked include documentary filmmaker, scholars, media literacy, online video, dance collections, and open courseware.

These codes have had rapid effects on gatekeepers in various areas. One example is for documentary filmmakers, which now have an easier time getting insurance for their projects when they can show that what they are doing in their works constitutes fair use. These codes have transformed their fields and brought about new culture that wouldn’t have been possible under more timid definitions.

Some important realizations for going into this document is that these are best practices, not guidelines. There are a lot of pieces of folklore floating around with specific metrics, but these are not based on law. For instance, it’s not true to say that you can use two minutes or 11 bars or what have you of a piece to make it fair use. Following such guidelines will not serve as legal protection. To that end, you can understand the document as:

  • Principles, not rules.
  • Limitations, not bans. Limitations that are embodied in the codes are as integral to the document as the principles, but they are not hard and fast rules. Rather they define a thought process
  • They promote reasoning, not rote.

Libraries and Fair Use

Obviously this guide is aimed at librarians. The genesis was that libraries have a duty to preserve the past, answer present needs (they are first and sometimes last line of copyright defense on campuses), and think about the future role of libraries and keeping libraries relevant. As the limits of copyright keep getting extended, fewer and fewer things in library collections will fall into the public domain. An additional problem is that as people want everything in digital form, this involves making lots of copies.

When they did initial field research for this project, they found that librarians had the same common set of issues. First, there is a great deal of insecurity and hesitation–stakes feel very high and no one wants to get the answer wrong. “No one ever got sued for saying no,” as Brendan Butler says. Sometimes fears have led to sunk costs in projects that were important but people were too concerned to follow through. There was a general sense that fair use is an important tool, but they didn’t know how to use it. People revert to “risk aversion” rather than “risk management”. There is never no risk. But in the copyright world there seems to be no tolerance for fear ever. We need to be more sensible about this. They created this code in order to help librarians feel more comfortable in using fair use as a tool in academic libraries

Code of Best Practices in Fair Use for Academic and Research Libraries

Brandon and Peter switched off discussing the Code and introducing its principles. It was created by librarians. Deep deliberation by 90 librarians from 64 institutions in 9 four-hour discussions. ARL and the American Center for Social Media et al. took detailed notes of these conversations. They were then reviewed by a diverse panel of legal experts. This wasn’t to develop a “perfect” code, but to see if it’s within reason. The Code puts legal risks into perspective–balance legal risk against “mission risk”. There is a real value to projects that get ended because of fear.

They said of course to read the Code, but outlined the most noteworthy or important features, which I have noted below. Each numbered item in bold represents a principle that academic librarians agree is fair use, Peter and Brandon’s comments about it, and the important limitations to keep in mind, plus some enhancements that make it even more likely the use will be perceived as fair.

Fair Use in 8 Common Principles

One: Digital access to teaching materials for students and professors.

  • This is not about physical materials. This is not about re-fighting the course pack wars. This document focuses on the digital, such as e-reserves, course websites, streaming, etc.
  • There are significant limitations to this, however. Most important: focus on pedagogical content of content being chosen.
  • When you use someone’s content, you must identify the source.
  • Consensus about providing certain enhancements.  They were dismissive of the notion of spontaneity. You can’t use something at the last minute and that makes it ok. But do have periodic review of content to see what remains necessary.
  •  Georgia State hasn’t been decided yet, but there are other things coming up potentially. This document may influence the debate.

Two: Exhibits, both physical and digital.

  • Lots of libraries have fascinating collections and are building exhibitions and need guidance on building these.
  • People who own copyrights really value attribution.
  •  Take a look at Library of Congress boilerplate on American Memory for ideas.

Three: Digitizing to preserve at-risk items

  • If the format isn’t already falling apart or already obsolete, section 108 doesn’t cover it.
  • Section 107 provides back-up to section 108.
  • Once the digital copies of items have been made, it should be possible to make these items available to the learning community rather than the fragile materials.
  •  Use reasonable measures to ensure that to the extent possible only accredited users have access to material.
  • Librarians felt they have an ethical duty to provide measures to limit downstream use of the material. This is ethical feeling only, has no legal basis. Librarians have been socialized into believing that they have legal liability if a legal copy they make ends up in illegal use.

Four: Digital collections of archives and special collections.

  •  How do we take rare and unique items and make them available more broadly?
  •  Librarians came to consensus that this is fair use. Similar rationale to exhibitions.
  • If you have a special collection of a famous person, and they made no modification to the work, you want a record of it, but not have complete version of it.
  •  Limit access to damaging or sensitive private information.

Five: Access to research and teaching materials for disabled students.

There was  little controversy and so much broad consensus on this that they said it wasn’t worth going into detail on this.

Six: Institutional repositories, e.g. dissertations, multimedia research

  •  IR contract often has clause that third party material has express permission for use, so people were cutting out material willy-nilly before depositing it.
  • Up front before the person starts researching, educate about fair use.
  •  ProQuest was “the main bad guy”, but getting better.
  • We all can improve on the language used and education.

Seven: Creating digital databases for “non-consumptive uses” (digitizing, indexing for search).

  • Data mining–you aren’t interested in reading the sources, but algorithmic analyses. This goes on in STEM and humanities. Is this a legitimate fair use activity?
  •  Subject to limitations, mostly about restriction, this is fair use.

Eight: Making topically-based collections of Web-based material

  • These are fragile and sensitive to being taken down. The purpose for which they will be consulted later is quite different than the original purpose, so this clearly seems fair use.

Practice Makes Practice

Brandon concluded by saying that he was obligated to say by the American Bar Association that “Fair use is a muscle, if you don’t use it will atrophy.” I am guessing this is hilarious lawyer humor. There were a few last comments and questions. Someone asked if the Code would be updated over time. They said that the last two principles reflected emergent scholarly practices that will have relevance to the next set of practices. Also, any institutions which uses this can and should create its own localized version. Everyone ought to know that these are opportunities that are available. Librarians know that the opportunities are fragile, and the easiest way to lose them is to sign license agreements that restrict your fair use. Suggestions for communicating with others on campus were to share this with the general counsel, but also provide backup documentation with legal information. This is something that ARL and AUSOC can help with. Faculty, on the other hand, probably need this boiled down into something more easily consumed.

I learned a lot from this presentation and feel a lot more confident in my ability to make decisions and explain concepts to faculty and students now, so it was definitely time well spent. I also really enjoy Sarah Hinchcliff Pearson on Creative Commons but will post that later.

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Uncategorized

Personal Data Monitoring: Gamifying Yourself (New ACRL Tech Connect post)

This post originally appeared on ACRL Tech Connect on April 9, 2012

The academic world has been talking about gamification of learning for some time now. The 2012 Horizon Report says gamification of learning will become mainstream in 2-3 years. Gamification taps into the innate human love of narrative and displaying accomplishments. Anyone working through Code Year is personally familiar with the lure of the green bar that tells you how far you are to your next badge. In this post I want to address a related but slightly different topic: personal data capture and analytics.

Where does the library fit into this? One of the roles of the academic library is to help educate and facilitate the work of researchers. Effective research requires collecting a wide variety of relevant sources, reading them, and saving the relevant information for the future. The 2010 book Too Much to Know by Ann Blair describes the note taking and indexing habits taught to scholars in early modern Europe. Keeping a list of topics and sources was a major focus of scholars, and the resulting notes and indexes were published in their own right. Nowadays maintaining a list of sources is easier than ever with the many tools to collect and store references–but challenges remain due to the abundance of sources and pressure to publish, among others.

New Approaches and Tools in Personal Data Monitoring

Tracking one’s daily habits, reading lists and any other personal information is a very old human habit. Understanding what you are currently doing is the first step in creating better habits, and technology makes it easier to collect this data. Stephen Wolfram has been using technology to collect data about himself for nearly 25 years, and he posted some visual examples of this a few weeks ago. This includes items such as how many emails he’s sent and received, keystrokes made, and file types created. The Felton report, produced by Nick Felton, is a gorgeously designed book with personal data about himself and his family. But you don’t have to be a data or design whiz to collect and display personal information. For instance, to display your data in a visually compelling way you can use a service such as Daytum to create a personal data dashboard.

Hours of Activity recorded by Fitbit

In the realm of fitness and health, there are many products that will help capture, store, and analyze personal data. Devices like the Fitbit now clip or strap to your body and count steps taken, floors climbed, and hours slept. Pedometers and GPS enabled sport watches help those trying to get in shape, but the new field of personal genetic monitoring and behavior analytics promise to make it possible to know very specific information about your health and understand potential future choices to make. 23andMe will map your personal genome and provide a portal for analyzing and understanding your genetic profile, allowing unprecedented ability to understand health. (Though there is doubt about whether this can accurately predict disease). For the behavioral and lifestyle aspects of health a new service called Ginger.io will help collect daily data for health professionals.

Number of readers recorded by Mendeley

Visual cues of graphs of accomplishments and green progress bars can be as helpful in keeping up research and monitoring one’s personal research habits just as much as they help in learning to code or training for a marathon. One such feature is the personal reading challenge on Goodreads,which lets you set a goal of how many books to read in the year, tracks what you’ve read, and lets you know how far behind or ahead you are at your current reading pace. Each book listed as in progress has a progress bar indicating how far along in the book you are. This is a simple but effective visual cue. Another popular tool, Mendeley, provides a convenient way to store PDFs and track references of all kinds. Built into this is a small green icon that indicates a reference is unread. You can sort references by read/unread–by marking a reference as “read”, the article appears as read in the Mendeley research database. Academia.eduprovides another way for scholars to share research papers and see how many readers they have.

Libraries and Personal Data

How can libraries facilitate this type of personal data monitoring and make it easy for researchers to keep track of what they have done and help them set goals for the future? Last November the Academic Book Writing Month (#acbowrimo) Twitter hashtag community spun off of National Novel Writing Month and challenged participants to complete the first draft of an academic book or other lengthy work. Participants tracked daily word counts and research goals and encouraged each other to complete the work. Librarians could work with researchers at their institutions, both faculty and students, on this type of peer encouragement. We already do this type of activity, but tools like Twitter make it easier to share with a community who might not come to the library often.

The recent furor over the change in Google’s privacy settings prompted many people to delete their Google search histories. Considered another way, this is a treasure trove of past interests to mine for a researcher trying to remember a book he or she was searching for some years ago—information that may not be available anywhere else. Librarians have certain professional ethics that make collecting and analyzing that type of personal data extremely complex. While we collect all types of data and avidly analyze it, we are careful to not keep track of what individuals read, borrowed, or asked of a librarian. This keeps individual researchers’ privacy safe; the major disadvantage is that it puts the onus on the individual to collect his own data. For people who might read hundreds or thousands of books and articles it can be a challenge to track all those individual items. Library catalogs are not great at facilitating this type of recordkeeping. Some next generation catalogs provide better listing and sharing features, but the user has to know how to add each item. Even if we can’t provide users a historical list of all items they’ve ever borrowed, we can help to educate them on how to create such lists. And in fact, unless we do help researchers create lists like this we lose out on an important piece of the historical record, such as the library borrowing history in Dissenting Academies Online.

Conclusion

What are some types of data we can ethically and legally share to help our researchers track personal data? We could share statistics on the average numbers of books checked out by students and faculty, articles downloaded, articles ordered, and other numbers that will help people understand where they fall along a continuum of research. Of course all libraries already collect this information–it’s just a matter of sharing it in a way that makes it easy to use. People want to collect and analyze data about what they do to help them reach their goals. Now that this is so easy we must consider how we can help them.

 

Works Cited
Blair, Ann. Too Much to Know : Managing Scholarly Information Before the Modern Age. New Haven: Yale University Press, 2010.